Privacy Policy

1. About this policy

This Privacy Policy explains how SpeedyTV collects, uses and protects information when you use the SpeedyTV website, applications and hosted services.

2. Information we collect

Depending on the features you use, SpeedyTV may process account information such as your name, email address and user or account identifier. We may also process information needed to identify your subscription or service entitlement.

If you choose to use personal media features, SpeedyTV may process content that you provide, such as photos, videos, music and related media or source information. We may also store information required for app functionality, such as favourites, playback progress, viewing state or similar account activity where those features are enabled.

Our servers may receive technical information necessary to provide and secure the service, such as an IP address and request information.

3. Why we use information

We use information where necessary to provide SpeedyTV features, operate and administer accounts, authenticate users, provide hosted services, maintain security, prevent misuse, provide customer support and communicate with users about their account or service.

4. Personal media

Personal media supplied by a user is processed to provide the features requested by that user. Users are responsible for ensuring they have the appropriate rights or authorisation to access, upload, store or stream content and sources they add to SpeedyTV.

5. Sharing and service providers

SpeedyTV does not sell personal information. Information may be processed by hosting, infrastructure or other service providers where this is necessary to operate, secure or support the service. We may also disclose information where required by law or where reasonably necessary to protect the rights, security or integrity of SpeedyTV, its users or others.

6. Payments

Where payments are made through an external payment provider, payment-card or bank details are handled by that provider rather than stored by SpeedyTV, unless expressly stated otherwise. SpeedyTV may retain information about a customer's service, package or entitlement where necessary to operate the account.

7. Advertising and location

SpeedyTV does not use personal information for third-party advertising and does not intentionally collect precise or approximate device location through the SpeedyTV app for location-based services.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining appropriate records, resolving disputes, meeting legal obligations and protecting the service. Information may be deleted or anonymised when it is no longer required, subject to legitimate legal, security and backup requirements.

9. Security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or loss. No internet-connected service can guarantee absolute security.

10. Your choices and rights

You may contact SpeedyTV to ask about personal information associated with your account, request correction or deletion where applicable, or raise a privacy concern. Some information may need to be retained where required by law or for legitimate security, fraud-prevention or record-keeping purposes.

11. Children

SpeedyTV is not directed at children under 16. Users must meet the minimum age requirements applicable to the service and their location.

12. Changes to this policy

We may update this policy when the service or legal requirements change. The current version will be published on this page.

13. Contact

For privacy questions, requests or concerns, please use the contact details or support facilities provided on the SpeedyTV website.

Last updated: 31 August 2026